I have some other things that I want to write about, but I really thought that I needed to recognize some outstanding customer service I received today.
I walked into an Apple Store with a busted Mag-Safe power connector. No computer, no serial number, no receipt, no appointment.
Walked to the Genius Bar in the back of the store, made my appointment for right then, explained my problem (and gratefully, I was never questioned â??Did you do this?â? â??Did you try that?â? â??Here, let’s test it and see if I can replicate the problemâ?) and received a replacement (which I am currently happily using). They looked up my serial number on line, verified my identity, and gave me the new connector. Total elapsed time? About 12 minutes. Total tally? One replaced connector, zero hassles, and one happy customer.
That’s why Apple is making money.
So, I am discussing with some friends how Lost is geting on their nerves…
Seems they are a little disgusted that the show seems to have completely forgotten any overall plan that they may have had to begin with. It’s rambling. It’s scattered. And while I realize a little confusion is part of what makes Lost, Lost… the show as it stands now makes no sense at all.
I’d like to point out that just a bit over 2 years ago, I pointed out that this was a distinct possibility (and boy, did I catch grief for the Twin Peaks comparison), and that ABC had a history of trendy television that captured the public’s imagination, then lost them by becoming so obtuse, so inconsistent that no one could follow what was going on, and eventually they stopped watching (and in the case of Twin Peaks, leaving the story utterly hanging).
I’ve heard no less than 5 people compare Lost to Twin Peaks in the last week. While they have an awful lot of good stuff in common, they also have virtually all of their tragic flaws in common, as well.
As a side note, I’d also like to point out that ten minutes after the end of game 1, I also opined that Tony Romo would be a better fit for Dallas’ anemic offensive line. Not that I necessarily think he’s a better QB, but he’s definitely a better fit when the pocket is constantly collapsing. And although the Cowboys are a strikingly average team, no matter who is at QB, Romo has done a better job, simply because he can move around a bit.